For Ages 21+

Responsible Gaming at 93pk

Stay safe while having fun — protecting every player at 93pk is our top priority. We are here for you with deposit limits, self-exclusion and 24/7 support.

Our Safe Gaming Tools

93pk provides several effective protection tools to help you stay in control.

Deposit Limit

You can set daily, weekly or monthly deposit limits. Once the limit is reached, the system will automatically prevent you from adding more funds.

Temporary Break (Time-Out)

Need a short break? Activate a time-out for 24 hours to 30 days. During this period, no betting or deposits will be possible on your account.

Self-Exclusion

Choose self-exclusion for long-term protection. Your account can be fully suspended for 3 months to 5 years. This cannot be reversed.

Session Time Limit

Set a maximum time for each gaming session. Once the set time is up, a warning message will appear automatically and you will be logged out if needed.

Gaming History

View your complete gaming history and full details of deposits and withdrawals at any time. Transparency is our core principle.

24/7 Live Support

If you have any concerns about gaming, our Bengali-speaking support team is here for you day and night. Contact us via live chat.

21+ Age Verification

93pk is for individuals aged 21 and above only. Age verification is mandatory when opening an account. Accounts belonging to minors will be closed immediately and their balance will be returned.

Use a PIN or password on your device and keep your login details secure so that no underage member of your household can access this platform.

Parents can use family internet filter software to prevent minors from accessing sites of this kind.

21+

Who Cannot Play

  • Anyone under the age of 21
  • Those who have self-excluded
  • Those whose accounts are temporarily suspended

⚠️ Warning

  • Registering using a minor's identity is punishable by law.
  • Creating an account with false information will result in all winnings being forfeited.
  • We verify suspicious accounts immediately.

Check Your Gaming Habits

Think about whether the questions below apply to you. If most of your answers are "yes", please speak with our support team.

  • Are you spending more money on betting than your set budget?
  • Are you betting repeatedly to try to recover money you have lost?
  • Are you lying to family or friends about your gaming?
  • Are you neglecting work, studies or relationships to game?
  • Have you tried to stop gaming but been unable to?
  • Are you skipping meals, sleep or daily tasks to bet?

Healthy Gaming Habits

Responsible gaming means playing for entertainment, not as a source of income. Following a few simple rules will keep gaming enjoyable at all times.

  • Set a fixed budget for each day and stick to it.
  • Avoid gaming when drinking alcohol or under emotional stress.
  • Think of gaming as entertainment, not a way to earn money.
  • Take regular breaks and spend time on other activities.
  • If you lose, do not get discouraged — wait for the next day.
  • Use the protection tools — limits, time-out and reality check.

How to Use the Protection Tools

You can activate these tools at any time from your account settings.

01

Set a Limit

Log in to your account and set a deposit limit or betting limit from "Account Settings". Changes take 24 hours to take effect.

02

Activate Time-Out

For a short break, choose a time-out of 24 hours or more. Your account will be completely inactive during this period.

03

Self-Exclusion

For a long-term break, send a self-exclusion request. Our support team will activate it within 24 hours.

04

Direct Support

If you have trouble using the tools or need immediate assistance, contact us directly via live chat.

Need Help? We Are Here

If you have any concerns about gaming, do not hesitate to talk to us. Our trained support team will help you with complete confidentiality.

Live Chat Support

Support is available in Bengali 24 hours a day, 7 days a week. Contact us via live chat for immediate assistance.

Email Support

[email protected] — contact us by email for detailed issues.

Confidentiality Guaranteed

Your issue will remain completely confidential. No information will be shared with any third party.

Quick Response

Live chat responses are usually received within a few minutes. Email replies are sent within 24 hours.

Frequently Asked Questions

Answers to common questions about responsible gaming.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a 24-hour waiting period for safety reasons. This waiting period protects players from impulsive decisions.

No, your existing balance remains safe when self-exclusion is activated. You can withdraw that balance once your account is reactivated. However, withdrawals and betting are not possible before the exclusion period ends.

Time-out is a short-term break (24 hours to 30 days) that can be lifted automatically once it expires. Self-exclusion is long-term (3 months to 5 years) and cannot be reversed before the set period ends. Self-exclusion is more suitable for serious problems.

If a family member has a gaming problem, contact us directly via live chat or email. We will take appropriate action while maintaining confidentiality. You can also request a review of the relevant person's account.

No, 93pk strictly follows a 21+ age policy. Age is verified at registration and suspicious accounts are investigated. Minors cannot open an account, and any account found to belong to a minor will be closed immediately.

Online gaming and betting are for entertainment and should not be considered a reliable source of income. The outcome of every game is entirely random and not predetermined. You should never spend beyond your budget in the hope of winning.

Enjoy Safely — on 93pk

Enjoy the best games and offers at 93pk while practising responsible gaming.

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